Frequently Asked Questions

We accept all major credit cards, debit cards, and ACH bank transfers. We also offer automatic monthly payments for your convenience.

Rent is due on the same date each month that you moved in. We offer a 5-day grace period, and automatic payments are available.

No hidden fees! Our pricing is transparent. You'll pay a one-time administrative fee when you move in, plus your monthly rent. That's it!

No security deposit is required. You'll just pay your first month's rent and a small administrative fee when you move in.

You have 24/7 access to your storage unit, 365 days a year. Our office hours are Monday-Friday 9am-6pm, Saturday 9am-4pm, and closed Sunday.

Very secure! We have gated access with personalized entry codes, 24/7 video surveillance, bright lighting throughout the facility, and individual unit locks.

You can authorize others to access your unit, but for security reasons, each person should have their own code. Contact our office to set this up.

No problem! Call our office during business hours, or use the call box at the gate for after-hours assistance. We'll verify your identity and help you access your unit.

We offer units from 5x10 (50 sq ft) to 10x20 (200 sq ft). Visit our Size Guide page to see all options and find the perfect fit for your needs.

Yes! Our 10x20 units can accommodate cars, boats, and trailers. We have wide driveways for easy maneuvering.

Standard units do not have electricity. However, we have well-lit common areas, and you're welcome to use our office outlets for temporary needs during move-in.

For everyone's safety, you cannot store hazardous materials, flammables, explosives, perishable goods, live animals, or illegal items. Contact us if you're unsure about specific items.

Units are for storage only, not as workshops or living spaces. You can organize and access your belongings, but ongoing work activities aren't permitted.

While not required, we strongly recommend insurance to protect your belongings. We offer affordable protection plans, or you can check if your homeowner's/renter's insurance covers stored items.

We require 10 days notice before your next rental due date. You can notify us by phone, email, or in person at our office.

Simply empty your unit, remove your lock, and let us know you're moving out. We'll do a quick inspection and close your account. It's that easy!

Absolutely! If you need a different size, we'll help you transfer to an available unit. We'll even help coordinate the move to minimize disruption.